Make sure you have an active internet connection. If the issue persists, try reloading the page and right-clicking the image again. If the image is on a site that blocks external requests, the extension may not be able to access it.
The free plan is limited to 3 prompts per day. The counter resets every day at midnight. To get unlimited prompts, upgrade to Pro for a one-time payment of €19.
Make sure you are entering the key exactly as received by email (copy/paste is recommended). The key is case-insensitive. If you still have issues, contact us at contact@pic2prompt.app with your order number.
Yes. Your Pro licence can be activated on up to 2 devices simultaneously. If you need to transfer it to a new device, simply deactivate it from the extension settings and re-enter it on the new device.
Some websites protect their images and prevent external scripts from accessing them. Pic2Prompt works on most sites including Pinterest, Google Images, Unsplash, and Behance. If a specific site doesn't work, feel free to report it and we'll investigate.
We offer a 7-day no-questions-asked refund policy. Simply email contact@pic2prompt.app with your order number and we'll process it within 24 hours.
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